How many fish is inside each pack?

The quantity of the fish varies depending on the sizes and their weight. Here is a range of what each packs contains. 280grm pack (3-6 fishes), 560grm pack (4-7 fishes), 1kg (5-12 fishes).

How can I tell if your dried catfish is high quality?

Our premium catfish has a uniform dark brown to blackish color, a firm but not brittle texture, and a clean, smoky aroma without any foul or rancid smell. We ensure minimal moisture content to prevent mold and use hygienic processing methods.

Is the fish smoked or oven dried?

We offer an oven dried catfish which has a richer, distinctive flavor and a longer shelf life.

How long does the dried catfish last?

When stored properly in a cool, dry place in its sealed packaging, our dried catfish can last 6-9 months. Once opened, we recommend consuming it within 2-3 weeks or refrigerating it.

When will I receive my order?

Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.

Packaging, Shipping & Delivery

How is the catfish packaged for delivery?

Your order is sealed in an export-ready packaging. This ensures freshness, prevents contamination and mold, and protects the fish during transport.

Do you ship outside Nigeria? What are the costs and timelines?

Yes, we ship internationally, including to the US, UK, Canada, and other African countries. Shipping costs and delivery times vary by destination. For international orders, we partner with reliable logistics providers experienced in food exports to ensure your package arrives in good condition. Please see our Shipping Policy page for detailed rates and estimates.

How do I track my order?

You will receive a notification email or SMS as soon as your order is dispatched.

Usage & Preparation

How do I prepare dried catfish for cooking?

1. Soak the pieces in cold water for 30-60 minutes.
2. Change the water once during soaking. If the water becomes cloudy or foul-smelling, discard the fish.
3. Always cook thoroughly after rehydration, even if adding to soups or stews, to ensure food safety.

What dishes can I make with dried catfish?

It's a versatile ingredient that adds deep, savory flavor (umami) to traditional soups, stews, and sauces. Popular dishes include Nigerian Egusi soup and Kontomire stew.

Business Credibility & Sourcing

Where do you source your catfish from?

We prioritize traceability. Our catfish are sourced from trusted local farms in Nigeria, and we maintain transparent supply chains.

Can I buy in bulk for my restaurant or store?

Absolutely! We welcome bulk orders for businesses and offer customized packaging options. Please contact us directly via email or phone to discuss your specific needs, volume pricing, and potential discounts.

If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?

If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.

Pricing & Payment

Why are your prices different from what I see in the local market?

Our pricing reflects a commitment to superior quality, which involves higher costs. This includes sourcing fresh fish directly from farms, using hygienic, controlled smoking methods (like kilns) that reduce harmful compounds, and investing in high-quality vacuum-sealed packaging to guarantee freshness. The slightly higher price ensures a safer, more consistent, and longer-lasting product.

What payment methods do you accept?

We accept secure payments via bank transfer, credit/debit cards, and popular online payment platforms.